Module 2 - Guest Profiles

Module 2 - Guest Profiles

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Opera Cloud Self Learning with System Practice

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Welcome to bliss!

  • Welcome to Bliss Hospitality Talent and Eductaion!
  • Introduction to Opera Cloud Property Management System
  • Welcome to the Bliss HotelĀ 
  • Quiz - Test Run

1. Introduction to Opera Cloud

  • Log in to Opera Cloud
  • Module 1 - Introduction to Opera Cloud
  • Assignment - PRACTICE
  • Quiz

2. Guest Profile

  • Module 2 - Guest Profiles
  • Video - Profile Overview
  • Assignment - PRACTICE
  • Quiz

3. Reservations

  • Module 3 - Reservations
  • Video - Making a Reservation
  • Assignment - PRACTICE
  • Quiz

4. Front Desk

  • Module 4 - Front Desk
  • Video - Check-in & In-House
  • Assignment - PRACTICE
  • Quiz

5. Billing & Check out

  • Module 5 - Billing & Check out
  • Video - Billing Overview
  • Assignment - PRACTICE
  • Quiz

6. Routing

  • Module 6 - Routing
  • Video - Routing
  • Assignment - PRACTICE
  • Quiz

7. Group Blocks

  • Module 7 - Blocks
  • Video - Block
  • Video - Room and Rate Grid
  • Video - Block Reservations
  • Quiz

Optional - Scenarios Build out A-Z

  • Scenario 1

Assignment Answer Keys

  • Assignment Answer Keys

Download My Certificate

  • Video Instruction

Course Feedback

  • Course Feedback Survey