We Help Future Hospitality Leaders Succeed

We are committed to helping hospitality students and professionals succeed.

We prepare hospitality professionals with the knowledge, experience, and tools they need for success through our training and career coaching programs.

» Our Services

With Bliss Hospitality, students and professionals can gain a deep, practical understanding of hospitality systems such as Oracle Opera Cloud PMS, Oracle Micros POS, and FoodSafe.

Opera Cloud Training

Our workshops provide hands-on training for Opera Cloud Property Management System, the most popular PMS in the hotel industry.

Students will learn how to manage reservations, check-ins, check-outs, housekeeping, reporting, and rooms using Opera Cloud PMS.

Upon completion, you will receive a certificate that certifies you have the theoretical and practical knowledge to confidently use Opera Cloud.

As hospitality professionals, we understand the industry's unique challenges and opportunities.  We help educational institutions, hotels, restaurants, hospitality professionals and students succeed.

Career Coaching

Our experience in the hospitality industry offers us a unique perspective on the industry’s challenges and opportunities.

With our help, hospitality students and professionals can build their personal brand, prepare for interviews, get career coaching, and learn how to move forward in the industry.

Our one-to-one counseling services include personal branding, resume review, interview preparation, career coaching, problem-solving advice, and decision-making assistance.

» Why Bliss?

Bliss Hospitality offers a distinctive opportunity for students and hospitality industry professionals to refine their hotel management skills. Our programs, led by seasoned hospitality experts with over 25 years of experience, combines theoretical learning and practical workshops centered on Opera Cloud PMS.

Our students engage in hands-on learning within an exclusive hotel simulator, providing a realistic environment for them to apply their knowledge. This simulation allows individuals to gain practical insights into the daily tasks of a front desk agent, including

  • Reservation management
  • Check-in and check-out
  • Guest information handling
  • Payment processing
  • Room assignment
  • Among others.

Upon completion of the program, participants earn a certificate validating their proficiency and experience with the system, ensuring a comprehensive understanding of the skills essential for success in their day-to-day work.

Mastering Hospitality with Bliss: Your Path to Success

At Bliss Hospitality, we’re dedicated to helping students and professionals in the hospitality industry refine their skills and stay ahead of the game. Led by seasoned experts with over 25 years of experience, our programs offer a unique blend of theory and practical workshops, focusing on Opera Cloud PMS.

Practical Learning

Immerse yourself in a realistic hotel simulator.

Here, you’ll tackle real-world tasks like:

  • Reservation management
  • Check-in/out procedures
  • Guest information handling
  • Payment processing
  • Room assignment

It’s not just about theory; it’s about getting your hands dirty and learning by doing.

Insights and Experience

Using our exclusive virtual Hotel Vancouver, you will have access to a real hotel simulator that allows you to: to make mistakes and learn from them.

  • Practice real-world scenarios and learn from mistakes
  • Gain valuable insight into front desk operations
  • Prepare for the challenges of a front desk agent role

Earn Your Certificate

As soon as you complete our program, we will issue you a certificate of proficiency in Opera Cloud PMS. You can use that for:

  • Enhancing your resume
  • Standing out in job applications
  • Demonstrating your skills to employers
  • Opening doors to new career opportunities

Stay Ahead of the Curve

Staying competitive requires staying current with technology.

Our program provides the latest knowledge and hands-on experience, giving you a distinct advantage in the job market.

» About Us

We are Commited to Empowering Your Path to Success

Mission

To Empower Hospitality Professionals.

Our mission is to provide expert guidance in hotel industry operations and technology through our services. Our goal is to educate and certify future hospitality leaders so they have the right tools to offer superior customer service. We work closely with colleges, students, hospitality professionals, and hotels to accomplish this goal.

Vision

To Become the Premier Provider of hotel micro-credentials

Our vision is to become the premier provider of hotel training and development micro-credentials. Excellence is defined by our ability to deliver unparalleled quality workshops, staying on top of the latest development in tools and industry practices, and establishing enduring relationships with our partners and students.

Values

Bliss Cares

Care

We deeply value our clients and prioritize their needs, ensuring their success and satisfaction.

Bliss Honesty

Honesty

We uphold the highest standards of integrity, honesty, and ethics in all our interactions.

We believe in open and transparent communication, fostering trust and accountability.

Transparency

We believe in open and transparent communication, fostering trust and accountability.

We are committed to ongoing learning and improvement, keeping pace with industry advancements to deliver the most relevant and valuable education.

Continuous Learning

We are committed to ongoing learning and improvement, keeping pace with industry advancements to deliver the most relevant and valuable education.

Our Partners

Bliss Instructors

Bliss Hospitality Team - Bonnie Li, Yahya Shakhshir, Simona Budytre and Patrick Au

We Are Here to Help You Succeed

Discover the faces behind Bliss Hospitality’s success.

Our team brings a wealth of knowledge and experience to the table. Each member contributes unique insights and skills to our programs, ensuring you learn from the best in the business.

What Our Students Say About Bliss

Mariana Osorio
{

It’s amazing! I had the opportunity to become certified in Opera! Now I have the opportunity to get the job of my dreams in a hotel.

5
Mariana Osorio
Opera PMS Student
Angela Cala
{

Great workshop with a great teacher!! definitely worth it If you want to start a career in the hospitality industry!
Thank you very much.

5
Angela Cala
Opera PMS Student
Nao Ichikawa
{

I really enjoyed the workshop and learned how to use Opera for hotels. I feel more confident now to look for a job in a hotel.

5
Nao Ichikawa
Opera PMS Student
Ana De La Huerta
{

This workshop helped me a lot to learn how to use Opera PMS, and I’m happy it will help me find a job as a front desk agent in a hotel.

5
Ana De La Huerta
Opera PMS Student

Google Reviews

Oscar Garcia
Oscar Garcia
2024-01-07
Ninfa Segovia
Ninfa Segovia
2023-10-17
Excellent teacher, very clear and easy to understand! Thanks so much
Javier Chi
Javier Chi
2023-10-15
Екатерина Блатова
Екатерина Блатова
2023-09-16
German Augusto Lozano Varon
German Augusto Lozano Varon
2023-08-13
Kelda Sanchez
Kelda Sanchez
2023-08-13
Juan Tijaro
Juan Tijaro
2023-08-13
zaineb hafeez
zaineb hafeez
2023-08-13
Lucero Torres García
Lucero Torres García
2023-08-13
The course was really good. Bonnie is amazing!

» Opera Cloud PMS

Upcoming workshops

Opera Cloud Self Learning - Sign Up

Opera Cloud PMS | Self-learning

Learn at your own pace

» Bliss Coaching and Consulting

We are here to help you succeed

We specialize in providing consulting services for the hospitality industry.

Our community of experts has extensive experience in the field, and can help students, institutes, hotel employees, and hotels in all aspect of the industry.

Bliss Hospitality Coaching for Individuals

Coaching for Individuals

Personalized career coaching, problem-solving and decision-making advice, personal brand development, resume review, and interview preparation.

We can help you:

  • Build your personal brand
  • Prepare for interviews
  • Get career coaching
  • Learn how to move forward in the hospitality industry

Sign up for an appointment with a hospitality expert for resume review and interview preparation.

Book an Appointment

Bliss Hospitality Consulting for Educational Institutions

For Institutions

We help institutes provide better training and development opportunities for students to reach their full potential.

Our consulting services for institutes include:

  • Curriculum development
  • Training programs
  • Career counseling
  • Job placement assistance for students

 

Bliss Hospitality Consulting for Hotels and Restaurants

For Hotels/Restaurants

Hotels can improve their operations, increase efficiency, and offer better training and development to their employees.

Bliss Consulting is a leading provider. We help hotels with:

  • Pre-opening support
  • PMS System set-up
  • Staff training
  • Service Excellence
  • Business development
  • Management
  • Operations

» Contact Us

Ready to take your hospitality skills to the next level?

Whether you’re a student looking to enter the industry or a professional seeking to enhance your expertise, Bliss Hospitality is here to help.

Our workshops, led by industry experts offer a unique blend of theoretical knowledge and practical experience, ensuring you’re equipped with the skills needed to excel in today’s competitive landscape.

Contact us today to learn more about our workshops and start your journey towards a successful career in hospitality!